Dealers, distributors and channel partners hold customer, warranty and finance data across the chain.
In short
Usually you are a processor for the brand, sometimes a fiduciary in your own right; the Act pins liability across that chain. Penalties reach ₹250 crore.
What changes for this sub-sector.
Decide whether a dealer is a processor for the brand or a fiduciary for its own customers, and contract to match.
Registration, warranty and finance data is personal data with real sensitivity.
Customer data shared up and down the channel needs consent and contracts.
Limit which dealer staff can see customer records.
Route customer access and erasure requests correctly across brand and dealer.
Flow breach obligations down to channel partners.
Fix dealer role and contracts first.
The readiness check flags role, contract and access gaps.
Take the readiness check →